Symptoms guide

Use the symptoms guide table below to help determine the best care option for you.

Symptoms / ConditionsVirtual Urgent CarePrimary CareWalk-in Clinic / Urgent CareEmergency Department

Abdominal pain (moderate)

Primary Care IconWalk-In Clinic

Abdominal pain (severe)

Emergency icon

Allergies (seasonal), hives, or allergic reaction (minor)

Virtual care

Primary Care Icon

(except retail)

Asthma

Virtual CarePrimary Care IconWalk-In Icon

Asthma attack (severe/inhaler not working)

Emergency icon

Back pain

Virtual carePrimary Care IconWalk-In Icon

Bladder and urinary tract infections (UTIs)

Virtual carePrimary Care IconWalk-In Icon

Broken bones (minor)*

Primary Care Icon

(except retail)

Broken bones (severe, exposed bone)

Emergency icon

Burns (minor)

Virtual carePrimary Care IconWalk-In Icon

Burns (severe)

Emergency icon

Chest pain

Emergency icon

Congestion (sinus)

Virtual carePrimary Care IconWalk-In Icon

Cough

Virtual carePrimary Care IconWalk-In Icon

Cuts/wounds (minor)

Primary Care Icon

(except retail)

Cuts/wounds (severe, deep or won’t stop bleeding)

Emergency icon

Dizziness

(except retail)

Earaches or swimmer’s ear

Virtual carePrimary Care IconWalk-In Icon

Eye infections/pink eye

Virtual carePrimary Care IconWalk-In Icon

Fever

Virtual carePrimary Care IconWalk-In Icon

Fever over 104 degrees (adult)

Emergency icon

Headaches/migraines

Virtual carePrimary Care IconWalk-In Icon

Heart attack symptoms (chest pain with sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting)

Emergency icon

Heartburn

Primary Care IconWalk-In Icon

Nausea

Virtual carePrimary Care IconWalk-In Icon

Rashes or other skin issues

Virtual carePrimary Care IconWalk-In Icon

Seizures

Emergency icon

Severe body/head injury or trauma

Emergency icon

Sinus problems

Virtual carePrimary Care IconWalk-In Icon

Shortness of breath

Emergency icon

Sore throat

Virtual carePrimary Care IconWalk-In Icon

Sprains and strains*

Virtual carePrimary Care IconWalk-In Icon

Stroke symptoms (sudden dizziness, numbness or paralysis, difficulty speaking, loss of consciousness)

Vaginal irritation

Virtual carePrimary Care IconWalk-In Icon

Vomiting (minor)

Virtual carePrimary Care Icon

(except retail)

Vomiting (severe or throwing up blood)

Emergency icon

Wheezing or shortness of breath

Primary Care IconWalk-In Icon

Symptoms / ConditionsVirtual Urgent CarePrimary CareWalk-in Clinic / Urgent CareEmergency Department

Abdominal pain (moderate)

Primary Care IconWalk-In Clinic

Abdominal pain (severe)

Emergency icon

Allergies (seasonal), hives, or allergic reaction (minor)

Virtual care

Primary Care Icon

(except retail)

Asthma

Virtual CarePrimary Care IconWalk-In Icon

Asthma attack (severe/inhaler not working)

Emergency icon

Back pain

Virtual carePrimary Care IconWalk-In Icon

Bladder and urinary tract infections (UTIs)

Virtual carePrimary Care IconWalk-In Icon

Broken bones (minor)*

Primary Care Icon

(except retail)

Broken bones (severe, exposed bone)

Emergency icon

Burns (minor)

Virtual carePrimary Care IconWalk-In Icon

Burns (severe)

Emergency icon

Chest pain

Emergency icon

Congestion (sinus)

Virtual carePrimary Care IconWalk-In Icon

Cough

Virtual carePrimary Care IconWalk-In Icon

Cuts/wounds (minor)

Primary Care Icon

(except retail)

Cuts/wounds (severe, deep or won’t stop bleeding)

Emergency icon

Dizziness

(except retail)

Earaches or swimmer’s ear

Virtual carePrimary Care IconWalk-In Icon

Eye infections/pink eye

Virtual carePrimary Care IconWalk-In Icon

Fever

Virtual carePrimary Care IconWalk-In Icon

Fever over 104 degrees (adult)

Emergency icon

Headaches/migraines

Virtual carePrimary Care IconWalk-In Icon

Heart attack symptoms (chest pain with sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting)

Emergency icon

Heartburn

Primary Care IconWalk-In Icon

Nausea

Virtual carePrimary Care IconWalk-In Icon

Rashes or other skin issues

Virtual carePrimary Care IconWalk-In Icon

Seizures

Emergency icon

Severe body/head injury or trauma

Emergency icon

Sinus problems

Virtual carePrimary Care IconWalk-In Icon

Shortness of breath

Emergency icon

Sore throat

Virtual carePrimary Care IconWalk-In Icon

Sprains and strains*

Virtual carePrimary Care IconWalk-In Icon

Stroke symptoms (sudden dizziness, numbness or paralysis, difficulty speaking, loss of consciousness)

Vaginal irritation

Virtual carePrimary Care IconWalk-In Icon

Vomiting (minor)

Virtual carePrimary Care Icon

(except retail)

Vomiting (severe or throwing up blood)

Emergency icon

Wheezing or shortness of breath

Primary Care IconWalk-In Icon

*From the list above, our specialized Orthopedic Urgent Care will see conditions related to bones, joints, ligaments, tendon, muscles, and nerves.