Greenville Hospital Patient and Family Partner Program

The Greenville Hospital Patient and Family Partner Program formed in 2010 to support patient-focused care in Montcalm County.

Focus

The PFPP focuses on discussing and evaluating programs and processes that affect its rural community.

Accomplishments

The program has:

  • Shared thoughts on improving care and communication
  • Provided patient and family perspective on facility renovations and improvements
  • Observed outpatient services to provide feedback on the look, work and feel of the services received and identified ways employees can enhance teamwork
  • Helped make the patient handbook easier to read and understand
Members of the United and Kelsey Hospitals Patient and Family Partner Program

Members of the Greenville Hospital Patient and Family Partner Program

Learn More about Patient and Family Partner Programs